What if...
you knew at any given moment how well your facility was performing and exactly where to improve?
If your patient survey method doesn't pinpoint the problem, then improving patient experience is one big puzzle.
“When leaders know there is a problem, they need more specific information about it - in order to remedy the situation.”
- baird-group.com
Improving Patient Surveys is Key to Personalizing Health Care
Health care leaders today are struggling with the "how" when it comes to understanding how to improve patient experience. Todays surveys are quick to provide rankings, but the results lack the most important factor - "why" a patient selects a particular score.
LitCentral is introducing LitAlytics TM - an internal workflow system that assists administrators in indentifying health care areas in their facility in need of improvement. Based upon clear and defined patient feedback the analytics resulting from LitAlytics TM give administrators powerful tools to drive their facility towards more personalized care and higher rankings.
LitAlyticsTM is NOT replacing HCAHPS' survey, just taking the "guesswork" out of it!
With HCAHPS scores driving reimbursement, as well as the movement toward value-based purchasing, patient satisfaction has become a high priority for healthcare CEOs, physicians and industry leaders.
Simple Math
LitAlytics' TM patented technology brings a scientfically proven method to patient experience while capturing feedback. This incredible easy-to-use system puts technology in the hands of patients and instant results into the hands of administrators. Finally a workflow improvement system is here!
LitAlytics TM survey results give Hospital Administrators the power to:
Display results in an interactive report to facilitate communication with staff Identify specific problem areas with key suggestions for improvement Quickly execute necessary improvements to increase patient satisfaction Affect overall patient care and raise hospital moral
LitAlytics TM results in FINANCIAL SAVINGS by:
Patient Retention / Patient Referrals / Positive Health Care Facility Reputation Decreased Length of Stay Value Based Performance Improved HCAHPS Rankings Reduction in Doctor and Nurse Turnover
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