Bringing Analytical Feedback Models

To Industries Where It Matters


LitCentral, Inc. has broken new ground in the field of objective analysis and been awarded multiple patents for improving feedback data. Since 2013 the company has primarily focused its R&D efforts on designing advanced patient experience systems to assist healthcare in replacing outdated simple survey techniques.

Healthcare Focus

Ask a subjective question and provide a subjective response platform and you will get subjective data outcomes - creating more confusion than answers. It's time feedback met technology!

Problem

SOME OF THIS

Star ratings are sufficient for quickly locating a great burger, selecting which movie to watch or what book to buy. Healthcare delivery is complex and important and thus deserves a rating system that fairly reflects the gravity of patient experience.

A BIT OF THIS

A rating should be a composite of multiple opinions and measures. If feedback is captured correctly, the rating can be dissected on the back end to reveal details about experiences to guide improvement while remaining transparent.

SORT OF THIS

Unfortunately, modern review platforms discount the analytical importance of relevancy and market sampling.

OF COURSE THIS

Open rating platforms like Yelp, Healthgrades and Vitals allow for unverified reviews. Whether a doctor boosts their own rating or a competitor destroys it - the results are unreliable for us all.

Vision

Solution

LitCentral, Inc. has spent a decade designing advanced feedback systems. Our latest design, PEER-Systems™ is breaking new ground in the healthcare industry to evolve the way patient experience is captured, shared and valued.

PEER-Systems captures patient feedback and produces an objective experience rating. The platform allows healthcare providers to dive deep into the overall healthcare experience, while providing a transparent "grade" for the public. This is one of the key pieces of information future patients desire before entrusting their lives to healthcare providers outside their immediate network of care.


About

Contact

Blog